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frequently asked questions
What is your cancellation policy?
As a courtesy, please remember to inform me as soon as you know that you will not be able to make your appointment. If you fail to give a minimum 48 hours notice, you will be required to pay 50% of your scheduled service. This fee will be invoiced to you, and will need to be paid prior to booking any future appointments. Appointments that are marked as No Call/No Show will be required to pay 50% of their scheduled service, and will be also be required to pay a non-refundable 50% deposit upon booking any future appointments. Appointment changes also need to be made at least 48 hours beforehand. For more info on this policy, click here
What happens if I am late?
Appointments are scheduled meticulously, and it is very important that we run on time. That said, if you are late, we may have to alter or eliminate some of the scheduled services. If more than 15 minutes late, your appointment may need to be cancelled and the cancellation fee will apply.
For more info on this policy, click here
What if I don't love the results?
While I strive for perfection, sometimes things happen! If something needs adjusting, please let me know within 72 hours of your appointment being completed so we can get it corrected as soon as possible. Please note that this does not apply to change of mind situations - if the results met the discussed expectations, and a guest decides they want to change the goal, then the adjustment will need to be charged as another service. For more info on this policy, click here
What are your credentials?
I am a licensed and Red Seal certified. I've been a stylist since 2014, and graduated from MC College in Calgary, AB. Additionally, continuing education is a high priority and I take multiple classes every year for both behind the chair and business training.
Can I bring my children with me?
While I love children, my space is not a safe place for them, and therefore you will need to make other arrangements for them. Sharp objects, hot tools, and dangerous chemicals make for a serious liability if anything were to happen. If a guest arrives to their appointment with their child(ren), I will be unable to service them - thus resulting in the appointment being cancelled, and the 50% cancellation fee will apply. For more info on this policy, click here
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* This does not apply to newborns, although it is recommended that alternative arrangements are made for longer appointments
What happens if my clothing or items get stained during the appointment?
Hair is fun, but it can also be messy - especially when playing with colour. This is why Meg's Beauty Bar is not responsible for any damage done to clothing, handbags, or any other personal items brought to the appointment. It is recommended that you wear clothing and bring items that you are okay with potentially being stained. For more info on this policy, click here
How should I prepare for my hair appointment?
If you are receiving a colour service, it is important that you arrive with clean, dry hair (washed within the past day or two) and with minimal to no products used. It is recommended that you wear non-bulky tops (hoodies, turtlenecks, etc.) as they can affect how evenly the hair lays and the desired result. It is also important to remember that hair colour reflects the colours around us, so I recommend sticking to neutrals to get the most accurate visual of your new colour.
Can I bring my own products for you to use?
No, I only use products that I know and trust. This is for your safety, as well as mine.